So few months ago I got some fairings from Fatal Cycles. Org review was Fatal Cycles Fairing Review
. So at the beginning I was overall pleased, but when it came down to getting parts replaced things changed. The overall kit was ok, but there were some issues that were to be fixed. The front cowl was painted black but the backside was left the stock white plastic color, but it had overspray allllll over it. The side fairing had chips in the paint. And the tank cover had issues with the paint fade not matching on both sides. I told him the deal, he apologized, and said he would fix it. Emailed him 3 weeks later (since thats how long first kit took) to check on delievery and he said he never ordered them. Why? B/c even though I emailed him the parts and he said "ok, gotcha" b/c I didn't circle the parts on the picture he never ordered. But he never even emailed me to tell me "hey circle the pic so I can get this going". I then had to wait another month + for them to come in. He used to email be back promptly but not it takes weeks for responses and normally takes multiple emails. Well finally I got my replacements in today, but it only had the side fairing. I emailed him back to ask about the front cowl and tank cover and this was his response
The replacement stands as correct. We replaced the side fairing as it was damaged. Upon further review, the front fairing and the tank had no damage therefore do not warrant replacement. The front fairing is never painted on the backside. The kit itself is custom and no two are alike, that is why your tank is painted the way it is. We are sorry for your inconvenience.
So basically damage equals chips, but not overspray from a bad painter? And b/c its "custom" that means that the painter can screw up the tank cover where both sides dont match. I was even nice enough to fix the bottom fairings myself b/c they don't latch together by the front tire.
So to sum it up...when you first buy from Denver you will receive good service but after he has your money and its time for him to back up his "great customer service" and "quality" and "easiness of getting replacement fairings" he drops the ball. I've been extremely patient with this guy, ignored all the bad reviews about him under "D9 Industries" (now I know why he changed his business name), sent him customers, and now this is what I deal with. I'm waiting to see if he decides to follow through with his promise, if not well...thank godness for saved emails, small claims court, and an awesome bank that will take care of it for me. So to the .net community, unless you think your luck is good enough to get a perfect kit the first time then I'd go elsewhere. I've seen better reviews from the other guys on here and they are cheaper.