I've had two sets of Auctmarts fairings on my bike, the first from the old molds and the second from the new molds. Both were excellent but the new molds are a lot better. They are very close to OE quality although they still have issues with where the two lower cowls meet together in the front behind the front wheel. Not a big deal though. You get a LOT for your money.
I'm very pleased with my latest set that I got a few weeks ago. I've hauled them over the grill on this site for those specific fairings many times. Why am I so hard on them? They screwed up on all the easiest parts. And I like them. So I want them to learn and do better and there's no better way to motivate such money-oriented people then to force them to address their issues on a public forum.
I love seeing them apologize publicly with the hope that one day they will change their ways because that's the better way to avoid public humiliation
Bear in mind, Auctmart doesn't make the fairings. They come from a different company. So Auctmart is like a third party in the conversation. An interface between you and them. This leads to communication issues. Auctmart is famous for not replying in a timely manner to email and then blaming it on time zone differences. It seems that the time zone over there can be out by as much as 4 days (!!!). (The more we post that publicly, the more they will have to stop using it as an excuse and hopefully address the real problem).
I got custom ones done. They are very, very good. They just screwed up in the easy places. They did not have the correct fender for my bike (2006) even though the old molds were correct. They didn't know this so it had to be explained to them. They put the wong (spelling!) sticker on the fairings. I asked for RC211V stickers and they put on RC212V stickers. Two other stickers were not asked for and one was a little crooked. Not the end of the world.
But the paint quality on mine is unreal. So is the clear coat and the stickers. Not an issue anywhere on the paint. I frequently go into a store and find people taking pictures of my bike.
I like to rake them over the coals (Auctmart) for screwing up two stickers and one fender. Of the three, the only one they will acknowledge is the fender. This is because if they acknowledge the other issues they would have to send a new front cowl! It's a large part and costs more to ship so they won't acknowledge it at all, which I find humorous.
I get a real kick out of watching them squirm rather then change their ways. So close to perfect in this case, but I don't think they understand the basic concept behind nailing everything down 100%. Probably they can't since they don't make the fairings themselves and I'm quite certain they don't paint them either.
Nevertheless, I'd still give them my strongest recommendation despite the fact they just won't 'fess up to anything other then the fender which is a cheap and easy ship
If you do go custom, make sure you get pictures before approving the fairings. In my case, I could not see the RC212V sticker close enough. I should have asked for close-ups and I could have caught it before they clear coated them. Same thing with the other stickers. Had I forced them to do that (and you do have to FORCE them) then all would be well.
They are sincere, they did send them next-day air. When you see the size of the box you will be amazed. And it literally went from China to an Island on the far left hand side of Canada - in ONE day. It took longer for the local delivery then for the trip from China.
Be patient, nail down the pictures no matter how long it takes. Also, they will demand money instantly and every time you talk to them. Send them an email asking how the weather is over there and you'll get a PayPal invoice for a reply. Meanwhile, send them a question after you've paid and you might find yourself in that 4-day time zone difference.
They use different people for email and you will get some real pin-heads that have no idea what has been previously discussed. There's only one guy there that knows what he's doing and you get to talk to him when you threaten a PayPal claim or a good public thrashing
It's not that they can't be better, they just don't understand that their email-based customer service is broken, or, more likely, they don't know how to fix it.
But in the end I had a great experience, I really do like them a lot, they are sincere, once you talk to the only guy there that knows what he's doing it's great and I think they have heart too. I will certainly buy a third set from them and probably more. Next time around I will pre-arrange the entire thing with the guy that knows what he's doing and I'll use very simple English. I'm looking forward to the time when they nail it 100% because they are very close. And let's face it, the price is excellent. Very close to OE quality.