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Discussion Starter #1 (Edited)
Continue the 2017 thread

On 06 Mar 2018 placed order on Auctmarts website, order processing
On 15 Mar 2018 asked about order status, still processing
On 1 Apr 2018 received email from Auctmarts, hope it is not April fools
first I need to apologize for this delay happened,
and I think I need to explain to you why delay,

because last few weeks we got Gov sudden inspected our plan and made our workshop shut down for a period of time and made us cannot work during that period and your fairings was half made, and all the orders are painted to order and thats why we cannot paint at that moment,
anyways we already get back to normal and we already restart all the painting process, and please understand and we will ship you the fairing asap,
and if you want cancel the order and please kindly let us know and we will send you the full refund immediately ,

please kindly do not put complaint in the ebay against us and we must solve all the problem with you
Still waiting,

I will be updating post as order progress and possibly pictures, so far got very slow replies communication from Auctmarts. I have read good and bad reviews about them, hope for the best :grin2:
 

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Got the same explanation for the delay of my missing items from late January. I'm still waiting a tracking # and confirmation of it being shipped.
Will be following this thread to see the outcome of this.
 

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Wow, what possibly could it have been that the Chinese government shut down a manufacturing plant??? Hmmmm, child labor? People dying from toxic paint fumes? Probably something along the lines of they failed to pay some form of government taxes.
 

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Continue the 2017 thread

On 06 Mar 2018 placed order on Auctmarts website, order processing
On 15 Mar 2018 asked about order status, still processing
On 1 Apr 2018 received email from Auctmarts, hope it is not April fools

Still waiting,

I will be updating post as order progress and possibly pictures, so far got very slow replies communication from Auctmarts. I have read good and bad reviews about them, hope for the best :grin2:
Xorti, Have you heard back from Auctmarts on this?
 

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I placed my order in February I received the same delay email. I was originally told 3weeks from order. Then at the 4week mark told I just needed to be patient and wait when I politely asked for an eta. The customer service has been ok but would have been nice if they would have atleast taken some steps to compensate these people for their extremely long delay and missed deadlines, oh well though. Yesterday morning I received tracking but it hasn’t been shipped yet. Hopefully soon and hopefully the quality makes up for the extremely long delay
 

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Discussion Starter #6
Sorry for late replay, everything has arrived, I wanted to fit the fairing and write full report. will do in the moment
 

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Discussion Starter #7 (Edited)
On 10 Apr 2018 Received email the fairing has been posted with tracking number:grin2:
On 13 Apr 2018 Tracking number showing as posted
On 17 Apr 2018 Fairing was delivered on the same day my wife delivered our baby girl :kiss: :), after that everything was on pause with the bike :(
On 27 Apr 2018 I finally got around to check what is inside and discovered that they send me wrong wind screen, contacted to Auctmarts an they offered partial refund of $10 0:), Refund came it few days.

First impressions about Auctmarts:
Auctmarts looks like legitimate business, they do replay but with huge delay, I would imagine it is expected from china vendors.
I have had an issue with payment, I paid with the wrong card and had to reorder new set and get refund on old order. So it was handled ok, but still a little bit slow.
On the good side, the order number difference were 447 apart and they were 1 month apart. So they have to dispatch around around 15 order daily, without weekends. I would imagine they are quite busy.
I would definitely order again

First impressions about Fairing:
It looks good, the clear coat has some small tiny marks, it is not perfect, I would say 8.7 of 10. Fairing itself looks solid, it has ZXMT marking. I had a custom paint-job, probably why it took a little bit longer.

Packaging: Excellent job, every item is covered, very impressive.


I will add more photos once I got around to finish installation.
 

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Happy to hear you received yours. I'm still being jerked around by Auctmarts 4 months later waiting for the missing items.
 

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so sorry and your parts already sent and hopefully you will have it in very short time and also since we have some factory problem in past and made all the order delay and please kindly forgive
 
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