ok here is my problem im running into. im usually very nice about any wreck ive ever been in. well its been well over a week since i dropped my bike after a woman failed to yield in front of me. well she was charged. says so on police report. well, havent heard anything from her ins. since first time i spoke with them last week. i call today and left a message and get a message back. lady in charge of claim says that the claim is still under investigation and they havent got a hold of their client for her to tell them that she was charged. my question is if i have the police report stating she is charged then what the hell is the problem . i would think if i sent them a copy of the report then they wouldnt have to talk to her right. or am i gonna have to wait till court date for them to tell her she is charged. the lady is being quite nasty about me just asking questions. if they dont watch it i'll just get a lawyer involved. any advice on what to do.