Didn't know whether to put this in product reviews or here, but here goes. I had a bell star cerwinske carbon for over a year. The forehead piece that isn't supposed to come out came out and was limiting visibility just a bit. (A pain to keep pushing up.. could've glued but you don't want to glue that expensive of an item..). The magnet for the strap also came out. The helmet was in no way abused, just a fluke. Anyway I contact bell, they send me a label to ship it. they examine it. decide to warranty it.. and I have a brand new cerwinske carbon in less than a week of shipping my old one!