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Retained value of a vehicle is also known as residual value or depreciated value. It's the value of the vehicle upon selling it. I would assume that this is the same as the KBB value of the bike, although, a number of things can go into that depending on what the insurance company deems a cause of wear and tear separate from the accident. Who knows what that is, particularly when the insurance company is trying to minimize their pay out. Insurance companies are evil.