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Discussion Starter #1
Bought the levers and rearsets from him that were claimed to both by Vortex in great shape and for the 07 and up 600rr. When I got them in the 1st thing I noticed is that they both had rash on them. Then when I went to install them the levers for one were not Vortex but Titan and for two were not for the 600rr.
I have been in contact with MotoXchange and he told me to ship back the levers and he would next day me the correct ones. Well it has been about two weeks since they were shipped back and I still don't have levers.
I have had to file an escalated claim with paypal. Since then I have had no communication with him.
Sorry to say but I will not be doing business with him again and I encourage others to be cautious as well.
I will update this post as things develop.
 

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So what the outcome (response)

FIRST THING WE TOLD YOU WE MADE A MISTAKE AND WE THOUGHT THE LEVERS WERE OFF A 600RR BUT THEY WERE NOT. REAR SETS WERE CORRECT

NOW LETS GET STORY CORRECT


  • I ASKED U WHAT WOULD BE FAIR I CAN GIVE U A FULL REFUND (250 FOR REAR SETS AND LEVERS) IF YOU SEND ITEMS BACK
  • I ASKED YOU ,WHAT DO U THINK THE LEVERS ARE WORTH ( U STATED 100.00) I SAID I CAN REFUND A 100 IF U SEND LEVERS BACK
  • OR I COULD SELL YOU SOME SOME BRAND NEW VORTEX LEVERS AT OUR COST
  • YOU STATED YOU WANTED THE BRAND NEWS LEVERS IN BLACK I THEN STATED JUST PAY THE DIFFERENCE FROM THE 100 I OWED YOU
  • YOU SENT ORIGINAL LEVERS BACK FROM A DIFFERENT ADDRESS THAN I SENT THE FIRST SHIPMENT TO YOU (YOU USED MOTO AUTHORITY ADDRESS )
  • MY MISTAKE I THOUGHT YOU WORKED THERE BECAUSE THAT WAS THE ADDRESS ON THE BOX
  • SO THAT'S WERE I SENT THE LEVERS THEY WERE REFUSED AS I TRACKED THE PACKAGE
NEXT YOU DO A PAYPAL DISPUTE FOR 150.00 WERE DID 150 COME FROM ?

I TOLD YOU THEY WERE REFUSED BY SHOP BECAUSE THE WAS A COD TAG FOR THE BALANCE THAT WAS OWED.

AS FAR AS TWO WEEKS IT TOOK A WEEK FOR THE LEVERS TO BE RETURNED FROM ALBUQUERQUE TO GEORGIA


SO WHAT DO WE DO NEXT ORDER SOME MORE LEVERS AND SHIP THEM NEXT DAY AIR TO YOU TRACKING # EH 887762725 US

SO I THINK OUR CUSTOMER SERVICE BENT OVER BACKWARDS TO RECTIFY OUR MISTAKES

TO SUM IT UP YOU RECEIVED BRAND NEW VORTEX LEVERS @ DEALER COST WITH NEXT DAY AIR SHIPPING

AND THE POST OFFICE SUCKS
NEXT THING THE LEVERS HAD NO RASH ON THEM


 

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Huhuhuhuh

WHEN YOU GET THEM...........


Label/Receipt Number: EH88 7762 725U S
Guaranteed Delivery Date/Time: July 17, 2010, 12:00 PM
Class: Express Mail®
Service(s): Collect on Delivery
Collect on Delivery
Status: Notice Left

We attempted to deliver your item at 10:40 AM on July 17, 2010 in ALBUQUERQUE, NM 87121 and a notice was left. You may pick up the item at the Post Office indicated on the notice, go to www.usps.com/redelivery, or call 800-ASK-USPS to arrange for redelivery. If this item is unclaimed after five days then it will be returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later.

Detailed Results:
Notice Left, July 17, 2010, 10:40 am, ALBUQUERQUE, NM 87121
Notice Left, July 17, 2010, 9:01 am, ALBUQUERQUE, NM 87105
Arrival at Post Office, July 17, 2010, 8:13 am, ALBUQUERQUE, NM 87105
Processed through Sort Facility, July 17, 2010, 7:15 am, ALBUQUERQUE, NM 87101
Processed through Sort Facility, July 16, 2010, 10:05 pm, ATLANTA, GA 30320
Acceptance, July 16, 2010, 1:00 pm, ATLANTA, GA 30303
 

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i can see scratches in the pic that was posted.

Rated_RR, Thanks for posting.. I will make sure to stay away from this douche bag
 

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Discussion Starter #12
Okay well I was going to give MotoXchange the benefit of the doubt, but yet again another issue. The levers that were sent to me are good but the mount that bolts onto the break lever is wrong. Am I surprised that they made ANOTHER MISTAKE. No I actually expected something to go wrong with them.

So MotoXchange whats your excuse this time? How are you going to rectify it?
 

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what do u mean they dont fit

rr you needed levers for a 600rr vortex
look at the picture and find your part numbers they should be 57-4939,4945,4900,4909


here is the receive doc for items i ordered i can scan a copy the original and post if you would like
Current Shipment: 1952479-09
Shipped: 2010/07/14
SHIPMENT: View Receiving Document Ship To: 1 Date TR Order # TR Shipment # Order Name/PO# Payment Method Ship DC Carrier # of lines 2010/07/14 11234904 1952479-09
FL UPS Grd 4
Ship Rec'd
Vendor

Item Qty Qty Description Part# Application Tracking# 574900 1

VORTEX CLU LEVER MNT CBR/RC51 LC291
1Z3408957282243937 574909 1
VORTEX BRK LEVER MNT CBR6/RC51 LB299

1Z3408957282243937 574939 1
VORTEX CLU LEVER SHORT - BLK LC391K

1Z3408957282243937 574945 1
VORTEX BRK LEVER SHORT - BLK LB392K

1Z3408957282243937

 

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Discussion Starter #14 (Edited)
To answer you question I have a 2008 CBR 600RR according to your order this part # is incorrect
1Z3408957282243937 574909 1
VORTEX BRK LEVER MNT CBR6/RC51 LB299

I need 57-4910
 

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Really...................? Who is going to look at the underside of your brake lever/clutch lever? Do you have friends come over, "hey brah, check out my so sick levers" "Ahhh so seeeek man, except for that tiny scratch on the bottom of it" (as he is laying on his back next to your bike looking up)

MotoX is doing more than most to make you happy, shutup and quit being a bitch.
 

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Discussion Starter #19
If the "rash" was disclosed in the beginning of the sale I would understand but when the ad stated no damage I expect no damage regardless of where the damage is. When you are without a bike and waiting on this part to ride then yes I would say that qualifies as a good enough reason to "be a little bitch". And if it has to go as far as this to get the situation resolved then yes I will take it this far. As far as your comments poopoo. Unless you have been a part of this transaction I would stay out of it. I would also watch your language unless you want to get banned from the site.
 

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IMO, you should go to a shop and purchase your parts, that way you won't get shipped damaged items and can return it easily if there is a problem with the parts you order. Go to your nearest Honda shop. If you were in south texas, I would help ya out no problem- I'm the parts girl here! :) Good luck getting this resolved. Ordering parts online is always a pain in the a**. But, keep in mind, mistakes DO happen- everyone's human... but the keyboard commando attitude is pretty unneccesary... and bad business.
 
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