Alright here's my story. I dropped my bike off at the dealership on monday to get an estimate for the insurance company after the dumb slut pulled out in front of me on the cell. The guy tells me that "there is no reason why it shouldn't be done by thursday". Well I call them today to see and guess what?? They haven't even looked at it. I tell them I need it soon for my gap trip and they still drag ass. So the guy tells me that it is scheduled for tomarrow. I ask him what time tomarrow and he says that there isn't a set time just that they will "try" to get to it. I have had estimates done before at other dealerships in the past and this is like a 20-30 min process. My bike is hardly damaged. What is going on with these dealerships? No one cares anymore. It is so frustrating because I know that dealing with the insurance company is going to be a hassel in its self. Customer service is obviously not an issue for them at all. They pack all these bikes and four wheelers in there shops and can't even get them done in the time they tell the customers. I have absolutly fed up with these people. Has anyone else had these problems with their dealership?? Its time to vent!!!