Honda CBR 600RR Forum banner

1 - 6 of 6 Posts

·
Registered
Joined
·
1,280 Posts
Discussion Starter #1
Alright I admit that I'm prone to temporary retardation but help me out on this one. I go to RonAyers.com to get new fairings for my 05 tribal. The choices are:

Black
Black / Silver
Silver
Italian Red

I ordered black because my bike is black (I needed the lower left fairing). WRONG! Apparently the correct choice was black / silver. The "black" lower fairings are flat black, the "black / silver" is the shiny fairing. When I read "black / silver" I figured they meant "silver / black" like Honda's website states. I thought the "silver" was the actual silver fairrings with no decals.

Anyhow I called them as soon as I opened the box and told them what happened. I also suggested changing the choice on the site. They are sending me the correct part and waving the 25% restocking fee so I can't complain at all. The guy Errick Morris I spoke to in customer service was extremely helpful.
 

·
C.A.H.N founder / President
Joined
·
11,188 Posts
Thats good to hear. Maybe they can put pics beside them so theres not any more confusion.
 

·
Registered
Joined
·
928 Posts
I almost did the same thing with ServiceHonda.com but since I provided some info in the comments section they called me to verify what color I needed as I ordered the wrong color code. Saved a bunch of time having to return parts and waiting on new ones to arrive.
 

·
Registered
Joined
·
283 Posts
satxrider said:
I almost did the same thing with ServiceHonda.com but since I provided some info in the comments section they called me to verify what color I needed as I ordered the wrong color code. Saved a bunch of time having to return parts and waiting on new ones to arrive.
Plus it probably saved you a restock fee.
 
1 - 6 of 6 Posts
Top