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Discussion Starter #1
I created a Facebook group for this as well - please feel free to join. I hardly touch Facebook but I was so angry with this shop that I had to.

http://www.facebook.com/#!/groups/375003925864892/

So a few weeks ago I ask Zdeno Cycle how much it would cost for them to remove the tires from my rims so that I can get the rims painted. They said $5/wheel to remove and roughly $10/wheel to put them back. So that was fine, I had them remove the tires, they charged me $5 each.

I went back today to have tires re-installed onto the rims after I got them painted. I brought them in, the old guy with the accent asked me if I got them from there - I told him that I didn't. So he said $14/wheel +$3/valve stem. So I said fine and left everything. I went back a few hours later, they had them done, so I put them in my car and went in to pay.

The lady went to the back to get the old guy to see how much to charge me. So I put my debit card in the machine, and up pops $113!!! So I said, "I think the...re's a mistake". The guy starts to get really angry and says, it's "$40/wheel + $10/wheel for weights...". I told him that I was quite sure he said $14/wheel, but before I could even finish, this guy starts flying off the handle dropping F bombs, and telling me to take my debit card, get the hell out and not to ever come back. I tried to calm him down so we could reach an agreement, and he starts freaking out even more and then his bitchy wife and daughter start bitching at me too.

So I took my debit card and left. These people don't deserve to be in business. They have the highest turn over rate for staff that I have ever seen. I have heard service staff as well as counter staff bitch about them when they aren’t around and now I can see why.

I know I am not the only one out there to have a bad experience, I have heard of many and now I experienced it for myself.

“There are riders that have had a bad experience with Zedeno Cycle, and there are riders that will have a bad experience with Zedeno Cycle to come”
 

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I wonder why he got angry? Because I would have been the one dropping F-bombs.
Regardless, you got a deal and he lost your business and future customers as well.

I'll check out the Facebook link for a good laugh.
 

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Discussion Starter #4
yeah, it was nice that I didn't have to pay. But I have no clue why he got so angry, it was insane.

One of the ladies that works there, has my number and she called me after her shift. She said that something like that happens at least once a week and they treat the employees 10 times worse.
 
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