Originally Posted by DynojetResearch
So I see these posts alot about our maps on the site are crap and I just don't get it. The maps on the site are tested at our facility to produce the best horsepower and drivability that we can for that bike, with that exhaust. It won't get any better than this. Granted not every bike is exactly the same but should be very close. We travel all over the country dynoing bikes and guys come up to the dyno with our base map that correlates to their setup and we rarely have to adjust it.
We have looked at some of these maps you can purchase "on-line" without the service ever seeing your bike, knowing state of tune, or knowing if it is currently running rich or lean and they have all been horrible. We had a local customer buy one of these maps and we ran it on the dyno back to back with our map and it was night and day. The customer originally stated the map he bought felt better until he saw the dyno runs, then he changed his story. Placebo effect? Not sure, but the AFR and power does not lie.
The problem you guys have is not what you provide or that your maps are inherently poor, it's that 95% of your customer base has almost no idea what the product actually does, what it actually changes and what to expect. And they think that once they install your $350 "magic box" they'll immediately see a 50% increase in power and are disappointed when they don't feel anything drastically different so they say your maps are crap, not knowing the bike actually runs smoother, cooler and throttle response changes are usually subtle when they expect this huge difference. Then because they read "your maps suck" posted by some random dude with no idea they think they need go buy one of these "special" guy maps to feel something and because those maps a lot of times drastically increase the fuel numbers right off idle they will feel a surge in "power" so they run around every place they can telling those that don't know any better that the $50 map was far better than a real tune from a real shop and your crap maps. And even if they feel nothing different or have no comparison with your provided maps, they still proclaim their worth because they don't want to feel ripped off that they bought basically the thing you guys offer for free.
Read around here a bit and see what people say and pass off as knowledge of your products (and it's the same on every forum I've been on); just the other day someone on here was eluding they thought your devices "flash" stock ECUs and EVERY thread about mapping starts and ends with dyno numbers and peak HP being the goal not caring about the throttle areas we ride in everyday.
I also think a lot of confusion also starts when they look online to see what you offer don't see a map for the EXACT same setup they have (say they have an Arrow SO and you guys only have Akra and TBR listed) so they think it's not going to work for them not knowing that in all honestly a slip on is a slip on and all the SO maps in the end will be pretty close and to just load the closest config and adjust from there if needed will work fine.
It's a no win situation at times for you guys but another factor is money: your guys' maps are what I would say are 90% perfect, but to get that final exact-to-your-bike tune is another $300 or so which no one wants to pay and a lot of dyno shops are shady anyway so when someone with apparently more knowledge than them offers a low cost "map" solution, well, an industry is created.
And your company is caught in the middle.