Training Wheel Hero
Join Date: Apr 2011
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cycle sector and 303 cycle...not too happy
hearing so many good things on this forum about these 2 vendors, i figured i'd do some business.
cycle sector first. i am a us service member and they offer a military discount. took me several tries via email to even get any response that they set up my acct/discount. so i finally place my order. arrow headers, PCV and auto tune. took 2 weeks to get anything shipped (order placed 6/29, invoice sent via email 7/11) and when the first of two boxes arrived, it arrived in MAINE which is the billing address. i'm in NJ, home on leave, and now i have to go back to NC where i'll barely have time to put the stuff on the bike! so i have to wait longer to get the stuff rerouted to NC, if they can't get it to NJ on time. awesome! still waiting on the headers to see when and where they show up. now, the best part, is that they got paid on july 1. so they were really quick to take the money ($900+), but not so much on delivery and service.
FOLLOWUP AS I WRITE THIS: they are emailing my dad a shipping label so he can send the box from maine to nj. hopefully it will get here before i leave saturday am.
303cycle...ordered a pair of shorty levers and techspec tank pads. simple enough right? can't say exact order date because i had asked questions and via email replies, the order was placed. but i received my invoice on may 31. paid invoice via paypal on june 6. so they got there $200+ payment. as of yesterday, i canceled the order and requested a refund because they were waiting on one lever to be shipped to them. before they would send me any part of the shipment. i spoke to david on june 30 and he assured me it would be sent out that week. 2 weeks later, still nothing and the order is cancelled.
i was surprised to have this much frustration after reading all the good reviews on here of both of these vendors. but i just wanna put it out there that people make mistakes and no service is perfect. i get that. but the lack of communication on the delays, and not sending even a partial shipment is what has me the most frustrated. anytime i've ordered something for any of hte bikes i've owned, i've gotten partial shipments if they were unable to send it all right away.
i already ordered another set of levers yesterday from cycle sector, so i hope this time around it goes better. and the tank pads...well i'll just have to find somewhere else to get them i guess.