Anyone order fro Revzilla? - 600RR.net
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post #1 of 4 (permalink) Old 07-28-2011, 01:47 AM Thread Starter
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Anyone order fro Revzilla?

Hey guys. Ordered a Scorpion Exo-500 helmet on Monday and came Wednesday which I was happy about only to open up the box and the helmet was missing the visor. Where the hell was QA on this one? Gonna call them up tomorrow to see if they'll give me the rest of my helmet so was wondering if anyone here has ever dealt with their customer service to see what I'm in for.

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post #2 of 4 (permalink) Old 07-28-2011, 08:41 PM
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revzilla is generally pretty awesome, you should have no problem.
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post #3 of 4 (permalink) Old 07-31-2011, 06:37 AM
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Quote:
Originally Posted by sraenn View Post
revzilla is generally pretty awesome, you should have no problem.

+1
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post #4 of 4 (permalink) Old 08-02-2011, 01:58 AM Thread Starter
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Yeah called them up on Friday and Steven (the customer service rep who I talked to) called up scorpion to see what was going on and about 3 hours later I got a phone call saying they'd be shipping me out a clear visor. Turns out the visor was recalled when the helmet first came out and the helmet I got, was never replaced with a new visor. How it made it to getting shipped out without being checked beats me, but at least the problem was taken care of. Kudos to revzilla for taking care of the problem and actually giving me a call back like they said they would.

2009 CBR 600RR Phoenix

Solo seat cowl
Watsen flush mount signals
MOTY 8-cell battery
ASV Gold shorty levers
Shogun crash kit
Leo Vince CF s/o
CF exhaust shield
Tripage clear IT
Tripage adj FE
BKMOTO projector kit w/ halo and l.e.d. trim
PSR rear integrated reservoir
Spiegler SS brake lines
bobalu35 is offline  
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