Zdeno Cycle - Kitchener/Ontario/Canada - Worst Shop Ever! - 600RR.net
Vendor Experiences The Good, the Bad and the downright Ugly

 
LinkBack Thread Tools
post #1 of 4 (permalink) Old 03-22-2012, 09:02 PM Thread Starter
Pocketbike Racer
 
DBPharaoh's Avatar
 
Join Date: Oct 2011
Location: Cambridge, Ontario, Canada
Posts: 359
Thanks: 0
Thanked 15 Times in 12 Posts
Feedback Score: 0 reviews
Zdeno Cycle - Kitchener/Ontario/Canada - Worst Shop Ever!

I created a Facebook group for this as well - please feel free to join. I hardly touch Facebook but I was so angry with this shop that I had to.

http://www.facebook.com/#!/groups/375003925864892/

So a few weeks ago I ask Zdeno Cycle how much it would cost for them to remove the tires from my rims so that I can get the rims painted. They said $5/wheel to remove and roughly $10/wheel to put them back. So that was fine, I had them remove the tires, they charged me $5 each.

I went back today to have tires re-installed onto the rims after I got them painted. I brought them in, the old guy with the accent asked me if I got them from there - I told him that I didn't. So he said $14/wheel +$3/valve stem. So I said fine and left everything. I went back a few hours later, they had them done, so I put them in my car and went in to pay.

The lady went to the back to get the old guy to see how much to charge me. So I put my debit card in the machine, and up pops $113!!! So I said, "I think the...re's a mistake". The guy starts to get really angry and says, it's "$40/wheel + $10/wheel for weights...". I told him that I was quite sure he said $14/wheel, but before I could even finish, this guy starts flying off the handle dropping F bombs, and telling me to take my debit card, get the hell out and not to ever come back. I tried to calm him down so we could reach an agreement, and he starts freaking out even more and then his bitchy wife and daughter start bitching at me too.

So I took my debit card and left. These people don't deserve to be in business. They have the highest turn over rate for staff that I have ever seen. I have heard service staff as well as counter staff bitch about them when they aren’t around and now I can see why.

I know I am not the only one out there to have a bad experience, I have heard of many and now I experienced it for myself.

“There are riders that have had a bad experience with Zedeno Cycle, and there are riders that will have a bad experience with Zedeno Cycle to come”

Old Build Thread from my 2003 cbr600rr: https://www.600rr.net/vb/showthread.php?t=258341

Current Bike:
DBPharaoh is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 03-23-2012, 04:08 AM
Training Wheel Hero
 
Smudger's Avatar
 
Join Date: Mar 2012
Location: Derby UK
Posts: 45
Thanks: 0
Thanked 6 Times in 6 Posts
Feedback Score: 0 reviews
So in the end you only paid a tenner for removing and refitting two tyres, not a bad deal imo ;0)
Smudger is offline  
post #3 of 4 (permalink) Old 03-23-2012, 04:17 PM
Training Wheel Hero
 
Join Date: Dec 2011
Posts: 23
Thanks: 3
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
I wonder why he got angry? Because I would have been the one dropping F-bombs.
Regardless, you got a deal and he lost your business and future customers as well.

I'll check out the Facebook link for a good laugh.
thetruepitbull is offline  
 
post #4 of 4 (permalink) Old 03-23-2012, 05:06 PM Thread Starter
Pocketbike Racer
 
DBPharaoh's Avatar
 
Join Date: Oct 2011
Location: Cambridge, Ontario, Canada
Posts: 359
Thanks: 0
Thanked 15 Times in 12 Posts
Feedback Score: 0 reviews
yeah, it was nice that I didn't have to pay. But I have no clue why he got so angry, it was insane.

One of the ladies that works there, has my number and she called me after her shift. She said that something like that happens at least once a week and they treat the employees 10 times worse.

Old Build Thread from my 2003 cbr600rr: https://www.600rr.net/vb/showthread.php?t=258341

Current Bike:
DBPharaoh is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 600RR.net forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome