Extremefairings.com (and Stephen) - 600RR.net
Vendor Experiences The Good, the Bad and the downright Ugly

 
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post #1 of 5 (permalink) Old 07-03-2013, 09:18 AM Thread Starter
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Thumbs up Extremefairings.com (and Stephen)

Last month I placed an order with Stephen over at extremefairings.com for a set of aftermarket fairings for my '07. The parts are currently in transit and should be in possession within a week.

First off, let me say that dealing with Stephen has been an absolute pleasure. He has always gotten back to me within 24 hours via email and he never blows me off when I get anxious and hop onto extremefairings.com live customer service chat. These guys, and Stephen in particular, rock at customer service. They definitely want AND appreciate your business. I never once felt uneasy about the ordering process and that is something I cant say about other retailers online.

When I first contacted extremefairings.com I knew exactly what color style I was looking for and made it painfully obvious via email (as per extremefairings.com procedures) that I wanted a simple, elegant, and subtle color scheme. I just got an email picture of my fairings with paint complete and all I can say is - I hope they look as good on the bike as off. Seriously. When they get here, I will do a separate product review.

These guys mold your fairings per order! I asked Stephen how long until my order would be at my door. He informed me that extremefairings.com molds, paints, and ships as per customer order. What that means to me is - they're not pulling old stuff from the back of a warehouse that may have broken tabs, weak spots etc. I was told it would take between 20-25 days from date of order. I got my tracking info on Monday. With the holiday, I would say they will be here by next Monday.

Last, I really do need to mention that these guys are super attentive and actually pay attention to your emails. I moved shortly after I placed the order and requested an address change via email. Stephen had already taken care of it when I went to inquire a few days later.

As far as the vendor experience goes - I would say that extremefairings.com and Stephen are excellent to work with. Great customer service, really attentive and they keep in touch and update you as things happen (and they don't mind when you contact them).

10/10 for service on these guys.

And the fairings I ordered - matte black with simple gloss black decals. (will go great with the gold accent stuff im planning for)

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post #2 of 5 (permalink) Old 07-03-2013, 04:47 PM
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i'm in the market for new fairings so I would be interested to know how the fitment and quality of the fairings is like.make sure to post pics when fitted and let us know how it goes m8
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post #3 of 5 (permalink) Old 07-10-2013, 10:39 AM Thread Starter
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These fairings have arrived. Review is at this LINK!
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post #4 of 5 (permalink) Old 07-12-2013, 04:29 AM
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Do you think they'd use a photoshop file for colour and designs?
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post #5 of 5 (permalink) Old 07-15-2013, 08:48 AM Thread Starter
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Perhaps. If you needed something super custom, I think they would work with you. I would just go to their website and ask Steve via their online chat thingy.
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