Join Date: Jul 2013
Location: Los Angeles, CA
Thanked 25 Times in 19 Posts
Feedback Score: 1 reviews
Terrance (TJ) @ Cycle Gear in Fullerton, CA
Just want to recognize TJ at Cycle Gear in Fullerton, CA for outstanding customer service.
A few months ago I purchased some Bilt women's gloves online for a lady friend of mine. Turns out the gloves were too small for her hands so I went to the store to exchange them. The Fullerton store was out of them so TJ called all the nearby stores and had them transfer it to their store so I can have it. In the process, he noticed a price drop in the gloves that I bought. So he set me up with a gift card with the price difference on it. I went back last week to pick up my gloves and everything went smoothly. TJ was super nice and very courteous.
Their store is definitely worth checking out.