Join Date: Mar 2013
Location: Saint Louis, MO
Thanked 10 Times in 9 Posts
Feedback Score: 0 reviews
Sport Bike Bolts review.
I just wanted to share my buying experience with Bike Bolts.
First, I decided on this company because I read some scary reviews of Pro bolts feeling cheap and plasticy.
They were slightly more expensive but they are by no means cheap feeling at all. Made from stainless steel definitely OEM quality.
Customer service was not so great. Don't get me wrong, once I finally talked to someone they were very helpful and informative. But both phone numbers they list on their website are disconnected and I never got any replies from their email service on their contact us page. The only way I was able to get through was the number they had listed on their Facebook page which was not listed on their website. (weird). I would not have had to call in the first place but their system didn't automatically update my order from "processing" to "shipped" which had me concerned on why it was taking so long.
Actual time was accurate to the website. About 2 days to process the order and 3 days for shipping from Ohio.
Most of this stuff can be overlooked as poor website hosting and can be fixable however this was not my major issue. I paid an extra $10 to have my screws powder coated gloss black. Ya they look freakin awesome, but you can't fit the stupid allen wrench in the bolt anymore and when you do, it scraped off the paint. Take my advice and DON'T have the screws painted. Save your money.
Now for the good. I was satisified with the price. I paid $60 for OEM grade bolts and didn't have any fitment issues. Didn't have any missing items. The best part was all the bolts were labeled in plastic bags and came with a diagram of where each bolt/nut was supposed to go. MOST USEFUL!
Overall, I would definitely recommend this company and I would buy from them again, I just wouldn't recommend the painted screws.