Training Wheel Hero
Join Date: Jul 2008
Location: Edmonton, Canada
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Sport Bike Track Gear : Experience
TLDR Version : STG awesome, Canada Post ... erm not so much.
Just ordered brakes/bleeder and a new helmet (Bell Star) from STG (mainly because they had the auto tinting visor for free).
Brake stuff was super fast (within a week from order date to my door). Everything good.
Helmet order ... well it was interesting (Canada Post or USPS). Helmet again arrived within a week. Didn't talk to anyone directly except for Phil who answered the phone when I had a question about the helmet package. My brother tried to pick it up for me and told me it was damaged. So I phoned STG and Phil answered the phone. He had never encountered this so I was put on hold for a few mins. Came back and said he would need pictures and would start the process with USPS (the original shipper). OK no big deal.
Go to Canada post to get the package myself. Deal with one very angry Canada Post lady who was already pissed since my brother wouldn't accept the pacakge (mainly because it looks damaged and isn't his).
Top corner looks a little rough. Kind of like someone hit it with another box while stacking. Open it up, helmet box has a few marks on the very top above the bubble packing stuff (BTW sounds like a shotgun when you pop them ... AWESOME ... then I got yelled at by the GF!).
Auto tint visor was right above the bubble stuff where the hole in the corner was, they barely scratched the poly on the visor bag. So damage was superficial, opened up helmet box and check out the bag ... Bell has a LOT of padding in that bag. So between the bubble wrap and the deluxe padded bag I am not remotely worried that anything happened to my helmet. That and the helmet sits at least 6" from where the box got damaged.
Good Job STG ... Terrible Job Canada Post!
Adding Some Pics.
Last edited by Flashpoint; 06-12-2014 at 01:23 PM.