Ridegear.com / Stay Away - 600RR.net
Vendor Experiences The Good, the Bad and the downright Ugly

 
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post #1 of 7 (permalink) Old 03-27-2007, 04:12 PM Thread Starter
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Ridegear.com / Stay Away

After seeing the post about 10% off I decided to give these guys a try. I ordered a Icon Helmet and dark smoke visor. They sent the package out in a few days and I received tracking on it. Took about a week to get here. I open up the box only to find the incorrect helmet. So I give them a call. Nathan, which I would assume is the only person that works there, "helped" me with the most incompetent customer service ever. He never apologized once for their screw up and wanted me to send the helmet back before they would send out the correct one. On top of that, they didn't even have my helmet in stock. Needless to say I told them that I wanted to cancel the order. I will NEVER buy through these guys again. Stay away.

06' Silver 600 rr
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post #2 of 7 (permalink) Old 03-27-2007, 10:54 PM
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https://www.600rr.net/vb/showthread.p...light=ridegear
maybe you had a bad break? not defending anyone but i did a quick search and not only found this but a couple others.
maybe try a vendor off the site next time?

You've got to ask yourself one question: Do I feel lucky? Well, do ya, punk?
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post #3 of 7 (permalink) Old 03-27-2007, 10:57 PM
 
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Thanks for the info. I was looking at getting stuff from them.
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post #4 of 7 (permalink) Old 03-28-2007, 12:53 AM
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thanks for the heads up
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post #5 of 7 (permalink) Old 04-02-2007, 09:29 PM
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sorry you had a bad go at ridegear, i posted the 10% thing i feel partially responsible :/ i've only had good experiences... sorry man.

2013 X5 35d (Tow)
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post #6 of 7 (permalink) Old 04-02-2007, 10:51 PM Thread Starter
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Quote:
Originally Posted by neight View Post
sorry you had a bad go at ridegear, i posted the 10% thing i feel partially responsible :/ i've only had good experiences... sorry man.

No worries, I'm returning all the stuff and getting all the money back. I'm just dissapointed.

06' Silver 600 rr
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post #7 of 7 (permalink) Old 04-03-2007, 09:49 AM
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I don't blame them for wanting the wrong helmet shipped back. People are thieves. You can't trust anyone. Not saying you aren't trustworthy, but if I'm a company, ain't nobody protecting me but me. So, I don't think it's unreasonable.

Bernard
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"Itīs not easier to ride, but I donīt need something easier, I need something faster."
- Nicky Hayden #69

Next Track Days (NESBA): September 10 - Summit (Main)
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