sorry to here that bro... ive never had a bad experience with em...
Its soo good, ive never called em. just click order and get what i want ina quick and timely manner.
There's always good and bad experiences....glad that yours have been good with them.
Here's a couple of the emails back and forth between me and Ashley from 58cycle.........I think you'll see why I'm not real happy with them....her logic kind of well.....defies logic :>)
They are no longer made by Keiti. Keiti was taken out of the description on the website. You can return for store credit. Please let me know what you want to do.
Thanks for the reply.
Actually, if you pull up the pic on your site(2nd page of tank pads/black and silver CBR) it shows a "Keiti" brand tank pad fully enclosed in Keiti's retail packaging with all the extra pieces that come with that particular Keiti tank pad......so Keiti is still very obvious on your site for these particular tank pads and that is exactly what is advertised and what I thought I was purchasing from you.........hence my frustration.
As I mentioned in my first email with the pics, I had ordered that tank pad as I got a new bike and wanted to get some tank protection on there before riding too much.....i.e. I needed it ASAP.
So, I since I didn't get a response from you right away and was in need of a tank pad I had to find something else..... which I did.
It seems to me that considering the circumstances, 58cycle should be willing to refund me completely, incl. original shipping charges when I return the pad as none of this was at all my fault.
Does that not seem reasonable to you considering the situation?
The pictures on our site are not the specific part that the customers will receive. The part that the customer would receive in as listed in the description of the part that they are buying. Also our return policy is listed on the site and that states that we issue store credit. I can issue you an RA# for a store credit.
Amazing.....what they have pictured on the site, that one orders based on said picture, may not be what they'll send you?????
OOOOOKKKKKK.....kind of defies logic...atleast in my little brain......doh!!!!