Join Date: Feb 2006
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Absolute worst. Only sales answers the phone and has no answers. After paying and being charged for the item, unable to get any info on whether it has shipped, is going to be shipped or if it has arrived on this planet yet.
Promised me shipping in one day with a tracking number. Days later no tracking and no info. available by phone. I am about ready to stop payment on my credit card and order somewhere else.
One of the excuses I heard. "Well, you know it's a busy time of the year."