Join Date: May 2009
Thanked 3 Times in 3 Posts
Feedback Score: 1 reviews
Motogrid** Joliet IL ** I need help checking on an order I placed with them
Has anyone have any recent experience with this company?
I ask since I placed an order on Dec 9 for a front wheel (with ups next day air as my mechanic needs it asap), money cleared two days later, received an email with delivery date being 12/12 - 12/17. Still have yet to get my product or at the very least a tracking number. I've tried to contact them through their various telephone numbers, email addresses, and even their Facebook page. I only have been met with utter silence.
They say they have great customer support but I can't see this as they don't even pick up the phone. I understand businesses get busy at times but I couldn't get anyone alive throughout today. I did a small Google search and it seems like this is the case to most people. Wished I researched a bit more prior to sending them $$$.
If anyone has a better means of getting in touch with them please let me know.