AMA Supersport Racer
Join Date: Apr 2004
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
I have to seriously warn anyone here about buying from this website. This is what I've been dealing with:
Ordered Woodcraft sliders & Puig Windscreen on 6/15. Got email confirmation of my order same day. Saw the charge on my credit card 2 days after I ordered.
Called 6/22 about my order. Wanted a tracking # b/c I didnt get any follow-up email about whether my stuff's been shipped or not. Told I'd be called back. Didn't happen.
Called 6/26 again about my order. Told I'd be called back. Called back, said I should receive my package by 7/5. Told that they couldn't provide a tracking #.
Called 7/6...got pissed off asked about my stuff. Told I'd be called back b/c they have to call the distributor. 10 Min later, UPS guy shows up with package BUT I only get the Puig Windscreen. Got a call back, tell them i got the windscreen but need sliders still. Said ok probably will get it by Monday 7/10.
7/11 still nothing, call them...speak with owner. he says I already got my package, i tell him that was just the windscreen. he said ok i'll call them and he'll call me back. never got a call back.
7/12 call them, no one there
7/13 call them, no one there.
7/14 call them, left voicemail, expressed frustration. got a call back and told that my sliders order got lost somehow but they "for sure" have been shipped out and should receive within 5 business days.
so I should get them by 7/20. didn't get an apology for inconvenience, probably won't get sliders at all but we'll see. i wanted them before 7/21 so i can have them on my bike before i ride up to laguna...doesn't look like that'll happen now.
i hate flaming b/c i'm sure they are good people in real life but f*ck them. i will never buy from them again and i recommend everyone here does so too.